Frequently Asked Questions
Quick answers about admissions, fees, sponsorships, and our online portal. Can't find what you need? Reach out — we're friendly.
Admissions & Enrollment
How do I enroll my child?
Visit our school office at A-103, Block S, North Nazimabad Town during office hours (7:45 a.m. – 4:30 p.m.) to collect an admission form, or email admissions@alhuffazeducationsystem.com to start the process.
What grades and age groups do you accept?
We offer integrated Islamic and modern education across multiple grade levels, plus a dedicated Hifz-ul-Quran program. Contact admissions for specific age and grade info for the upcoming term.
Are you accredited?
Yes. Al Huffaz Education System is accredited by Wafaq-ul-Madaris Al-Arabia Pakistan and registered with the Federal Board of Revenue (FBR) with a valid National Tax Number.
What's the curriculum like?
A balanced mix of Islamic studies (Tahfeez-ul-Quran, Hadith, Islamic jurisprudence, Seerat-un-Nabi ﷺ) and modern subjects (Math, Science, Computer Science, Languages). Co-curricular activities include Hifz competitions and science fairs with Islamic themes.
Fees & Online Payments
How do I pay fees online?
Create a guardian account on our portal, log in, and view your outstanding balance. Pay with credit card, debit card, or bank transfer via the Bank Alfalah gateway.
What payment methods do you accept?
- Visa, MasterCard credit cards
- Debit cards from major Pakistani banks
- Direct bank transfer via Bank Alfalah
- Offline at the school office — cash, cheque, or bank deposit
All online payments are in Pakistani Rupees (PKR).
Is my payment secure?
Yes. We never see or store card details — Bank Alfalah handles everything under PCI-DSS compliance. Our portal uses HTTPS/TLS encryption on every page. See our Privacy Policy for more.
Will I get a receipt?
Yes. A digital receipt is emailed to you within minutes of a successful payment (always within 24 hours). You can also download any receipt anytime from your portal under Payment History.
Can I set up automatic monthly payments?
Yes. You can opt into recurring monthly auto-debit for tuition. We email you before each charge, and you can cancel anytime through your portal or by emailing us. Full details in our Terms & Conditions.
My bank was charged but the payment failed. What now?
Failed transactions where money was debited are usually auto-reversed by the bank within 3–5 working days. If it's not refunded after that, email payments@alhuffazeducationsystem.com with your transaction ID. Details in our Refund Policy.
What are your fee amounts?
Fees vary by grade and program. Contact admissions at admissions@alhuffazeducationsystem.com or call (021) 33546968 for a detailed fee sheet.
Refunds & Cancellations
Can I get a refund if I withdraw my child?
- Before the session starts: Tuition is refundable (minus a small admin fee). Admission fee is non-refundable.
- After the session starts: Current term fees aren't refundable. Future-term prepayments may be refunded at the school's discretion.
See our full Refund Policy.
How do I request a refund?
Email info@alhuffazeducationsystem.com from your registered email with the student's name, grade, transaction ID, payment date, amount, and reason. Or visit the school office in person.
How long does a refund take?
Approved refunds are processed within 7–14 working days to your original payment method. Your bank may take an extra 3–7 days to reflect it.
How do I cancel my recurring payment?
- Through your portal → Payment Settings → Manage Auto-Debit
- Email us at info@alhuffazeducationsystem.com from your registered address
Request cancellation at least 5 working days before the next scheduled charge.
Sponsorships
What does it mean to sponsor a student?
You voluntarily pay some or all of a specific student's fees on their behalf. Your contribution goes directly to that student's fee account, helping them continue their education. It's a payment arrangement — not a charitable donation — and doesn't give you any guardianship or academic rights.
How do I become a sponsor?
Create a sponsor account on our portal. Once approved by the school, you'll see students who need sponsorship and can choose who to support. Email sponsors@alhuffazeducationsystem.com for details.
Are sponsorship payments tax-deductible?
They're treated as regular fee payments on a student's behalf — not automatically tax-deductible. Consult a qualified tax advisor in Pakistan for specific guidance.
Can I sponsor from abroad?
Yes. International sponsors can pay via Bank Alfalah using international credit or debit cards. Contact us if you have specific foreign-remittance questions.
Portal & Account
I forgot my password. What do I do?
Click "Forgot Password" on the login page. We'll email you a reset link. Check spam if it doesn't arrive within a few minutes.
I registered but can't log in. Why?
New accounts may need admin approval before activation. You'll get an email when approved. If it's been more than 2 working days, email info@alhuffazeducationsystem.com.
How do I update my contact info?
Log in → click your profile icon → Account Settings → update → save. For changes to critical details (like guardianship status), contact the school office directly.
Didn't find your answer?
We're happy to help. Reach out through any channel below.
