Terms & Conditions

The rules for using our website, guardian portal, and online fee payment services.

1Key terms

School

Al Huffaz Education System — accredited by Wafaq-ul-Madaris, registered with FBR

Portal

Our online guardian & sponsor account system

Guardian

A student's parent or legal guardian responsible for fees

Sponsor

A third party who voluntarily pays a specific student's fees

Student

A minor enrolled with us

Fees

Tuition, admission, uniform, annual, and other enrollment charges

2Who can use the portal

To create an account, you must:

• Be 18+ and legally able to enter into a contract in Pakistan
• Be a parent, legal guardian, or authorized sponsor
• Provide accurate and up-to-date information
• Keep your login credentials private and secure

We reserve the right to suspend accounts that provide false information or misuse the portal.

3Fees & payments

Fee structure

Fee amounts are set by the school and may be revised annually with prior notice. Current fees are shown in the portal and at the time of enrollment.

Payment options

• One-time online payment via Bank Alfalah (card or bank transfer)
• Recurring monthly auto-debit (only with your explicit authorization)
• Offline at the school office (cash, cheque, or bank deposit)

All fees are charged in Pakistani Rupees (PKR).

Recurring auto-debit

Receipts

A digital receipt is emailed to you within 24 hours of a successful payment. You can also download any receipt from your portal anytime.

Late payment

Fees not paid by their due date may result in reminders, late fees, restrictions on activities/exams, or — in prolonged cases — academic suspension per school policy.

4Sponsorship payments

Sponsors voluntarily pay fees on behalf of a specific enrolled student. Sponsorship payments are fee payments by a third party, not charitable donations, and are not tax-deductible unless we issue specific documentation. Sponsoring a student doesn't create any legal or academic rights over that student.

5What you agree to

• Keep your login credentials secure
• Provide truthful, up-to-date info
• Use the portal only for its intended purpose
• Don't try to hack, interfere with, or reverse-engineer the system
• Notify us immediately if your account is compromised

6What we agree to

• Provide accurate fee info and prompt receipts
• Protect your data per our Privacy Policy
• Keep the portal online and fix issues quickly
• Communicate school notices and fee changes in time
• Process legitimate refunds per our Refund Policy

7Service availability

We aim for 24/7 portal uptime, but scheduled maintenance or unexpected issues may cause short downtime. During downtime, you can pay offline at the office. We're not liable for losses due to brief portal unavailability.

8Intellectual property

Our logo, content, graphics, and portal software belong to Al Huffaz Education System. Don't reproduce or use them without our written permission.

9Third-party services

We use Bank Alfalah's payment gateway for transactions. When you pay, you're redirected to their secure interface. Their terms apply during payment. We're not responsible for issues caused by your bank, card issuer, or the gateway itself.

10Limits of our liability

To the maximum extent allowed by Pakistani law:

• Our liability for any claim is limited to the fees you paid us in the 12 months before the claim
• We're not liable for indirect or consequential damages
• We're not liable for payment gateway failures, bank errors, or issues with your internet/device

11Suspension & termination

We may suspend or terminate your portal access if:

• You violate these Terms or our Privacy Policy
• You provide false information
• The associated student is no longer enrolled
• We detect fraud, chargeback abuse, or misuse of payments

12Changes to these terms

We may update these Terms from time to time. Major changes will be emailed or posted as a portal notice. Continued use after an update means you accept the new version.

13Governing law

These Terms are governed by Pakistani law. Any disputes are subject to the exclusive jurisdiction of the courts of Karachi, Sindh — after a good-faith attempt to resolve things directly first.